Signature Clear Boat Tour
Reef viewing, optional snorkeling, Iguana Island, Half Moon Bay, and Noah’s Ark.
View clear boat tour →Clear Wave TCI • guest help center
Clear Wave TCI FAQs
Find answers before you book your clear boat tour, clear kayak and clear SUP mangrove tour, motorized clear kayak experience, kayak rental, or photo package in Providenciales, Turks and Caicos.
Clear boat tours
Clear kayak & SUP
Motorized clear kayak
Rentals & photoshoots
Before you book
Clear answers for a smooth day on the water.
Clear Wave TCI offers several clear-water experiences, so this page helps you understand what each activity includes, who it is best for, how booking works, and what to expect when you arrive.
We designed the FAQs to be helpful for families, couples, solo travelers, groups, non-swimmers, first-time visitors, and guests comparing clear boat tours, clear kayak tours, clear SUP, motorized clear kayak tours, rentals, and photo packages.
Start with the experience that fits your day.
No matching questions found. Try another search, or message us and we will help.
General Questions
Good starting points if this is your first time booking with Clear Wave TCI.
What does Clear Wave TCI offer?
Clear Wave TCI offers premium clear boat tours, clear kayak and clear SUP mangrove tours, motorized clear kayak tours, clear kayak rentals, and clear kayak or clear boat photo package inquiries in Providenciales, Turks and Caicos.
Where is Clear Wave TCI located?
Clear Wave TCI operates in Providenciales, Turks and Caicos. Our clear kayak and mangrove activities give guests easy access to the Mangrove Cay, Little Water Cay / Iguana Island, Star Island, and Princess Alexandra Nature Reserve areas. Exact meeting details are confirmed with your booking.
Which activity should I choose if it is my first time?
Choose the clear boat tour if you want the most complete reef and island experience. Choose the clear kayak and clear SUP tour if you want a classic calm mangrove eco-tour. Choose the motorized clear kayak tour if you want mangrove views without paddling.
Are Clear Wave activities good for families?
Yes. Our tours are family-friendly, but the best option depends on the ages, comfort level, mobility, and interests of your group. Families often choose the clear boat tour or motorized clear kayak tour for comfort, while active families enjoy the guided clear kayak and clear SUP mangrove tour.
Are your experiences private or shared?
It depends on the product. The signature clear boat has public and private options. Motorized clear kayak tours are usually booked by the boat for your group. Guided clear kayak and clear SUP tours may be shared or private depending on the booking option and availability.
Do I need to book in advance?
Yes. Space is limited, especially during peak travel dates, weekends, cruise-ship days, holidays, and high-tide windows. Booking in advance gives you the best chance of getting your preferred activity and time.
How do I book?
You can book online through the activity page or the Book Now page. You can also contact us by WhatsApp, text, phone, or email if you need help choosing the best option.
Can I message Clear Wave before booking?
Yes. Message us at +1 649-341-4551, call our US line at 678-790-1897, or email Info@clearwavetc.com.
Booking, Pricing & Payments
Questions about reservations, deposits, group sizes, and payment timing.
Can I reserve now and pay later?
When available through our booking system, guests may reserve online and pay the final balance closer to the tour. Payment rules can vary by product, date, and platform, so please follow the checkout instructions shown when booking.
What payment methods do you accept?
Online bookings are processed through our secure booking system. Accepted payment methods may include major debit and credit cards. If you need help with payment, contact us before your tour time.
Do prices include taxes and fees?
Pricing and fees depend on the activity and the booking platform. The checkout page will show the final amount before payment. If you are unsure, message us before completing your reservation.
Do you offer group discounts?
For larger groups, private bookings, photo packages, or special requests, contact us directly. We can review the group size, activity type, date, and availability before giving a recommendation.
Can I add extra guests at the dock?
Please reserve for your full group before arriving. Space is limited, and extra guests can only join if seats or equipment are available and our crew approves. If the tour is full, last-minute extra guests cannot be added.
Can I change my activity after booking?
Contact us as early as possible. Changes depend on availability, pricing, weather, tide, equipment, and how close it is to your activity time.
Do I need a confirmation email or ticket?
Yes. Please keep your booking confirmation available on your phone. It helps our team confirm your activity, time, guest count, and meeting details quickly.
Cancellation, Weather & Arrival
Important details about arriving on time, rescheduling, and unsafe weather.
What is your cancellation policy?
Guests may cancel up to 24 hours before the scheduled activity time for a full refund under our standard policy. Late cancellations, late arrivals, and no-shows do not qualify for refund or reschedule.
What happens if Clear Wave cancels because of weather?
If Clear Wave TCI cancels because conditions are unsafe, we will offer a reschedule based on availability or a refund according to the activity policy.
Do tours operate in light rain?
Sometimes. Light rain may not cancel a tour. However, high winds, rough seas, storms, lightning, poor visibility, or unsafe marine conditions may cause us to adjust, delay, reschedule, or cancel the activity.
Why can routes change?
Routes may change because of tide, wind, sea conditions, water clarity, guest safety, wildlife conditions, or captain/guide decisions. We adjust routes to give guests the safest and best possible experience.
How early should I arrive?
Arrive at least 30 minutes before your scheduled tour time unless your confirmation says otherwise. This gives time for check-in, parking, waivers, safety instructions, and boarding.
What if I am late?
Tours depart on schedule. Late arrivals who miss boarding or check-in are treated as no-shows and do not qualify for a refund or reschedule.
What if I cannot find the meeting location?
Contact us as early as possible, preferably at least 45 minutes before your activity. Waiting until the tour time may not leave enough time to help you arrive before departure.
Signature Clear Boat Tour
Questions about the Clear Reef & Iguana Island Adventure, our premium clear boat experience.
What is the Clear Reef & Iguana Island Adventure?
It is a 3-hour clear boat tour in Turks and Caicos with reef viewing, optional snorkeling, Half Moon Bay, Iguana Island / Little Water Cay area, and a scenic Noah’s Ark stop.
Is this a clear boat tour or a glass bottom boat tour?
This is a fully clear boat experience with glass-bottom style underwater viewing. It gives guests a photo-friendly way to enjoy the water below while still enjoying the open-air boat ride.
Do I have to swim or snorkel on the clear boat tour?
No. Snorkeling is optional when conditions allow. Guests who do not want to swim can stay onboard and enjoy the reef views through the clear boat.
What is included on the clear boat tour?
The tour includes the clear boat experience, reef viewing, optional snorkeling equipment, Iguana Island / Little Water Cay area, Half Moon Bay, life jackets, licensed captain/guide, bottled water, soda, and the Iguana Island park fee when applicable.
What is not included on the clear boat tour?
Gratuities, alcoholic beverages, meals, food, snacks, and WiFi are not included unless specifically stated.
Can I bring food or drinks on the clear boat?
Guests may bring snacks, food, cups, utensils, and optional alcoholic beverages in non-glass containers. Please drink responsibly, pack light, and avoid messy items that may affect the clear viewing areas.
Is there a bathroom onboard the clear boat?
No. Please use the restroom before check-in and boarding so you can enjoy the full 3-hour tour comfortably.
Can I use spray sunscreen onboard?
No. Please apply sunscreen before boarding. Spray sunscreen can make surfaces slippery and affect the clear viewing areas. Reef-safe lotion sunscreen is recommended.
How many guests can join the clear boat tour?
Public departures are usually capped at 14 guests for comfort. Private group capacity depends on guest mix, seating, safe loading, weather, sea conditions, and captain approval.
Is the clear boat tour public or private?
Both options may be available. Public tours are shared with other travelers. Private clear boat tours are better for families, celebrations, content creators, groups, or guests who want a more exclusive experience.
Is the clear boat tour good for non-swimmers?
Yes. Non-swimmers can stay onboard and enjoy the view through the clear boat. Please tell the crew if anyone in your group is not comfortable swimming.
Do we visit Iguana Island?
The route includes the Iguana Island / Little Water Cay area when conditions allow. Guests may enjoy shoreline views, beach time, and the chance to see protected rock iguanas.
Will we stop at Noah’s Ark?
The planned route includes a short scenic stop near Noah’s Ark Beach Club TCI. Route and timing may change based on conditions and captain instructions.
Is music played onboard?
The crew may play music to create a fun island atmosphere. On public tours, the crew controls volume and song selection so the experience stays comfortable for families and all guests onboard.
Can guests with mobility concerns join the clear boat tour?
Guests should be able to step on and off the boat with limited assistance. The crew can offer a steady hand when safe, but cannot lift, carry, or physically transfer guests. Contact us before booking if boarding, seating, medical needs, or mobility could affect your experience.
Clear Kayak & Clear SUP Mangrove Tour
Questions about the non-motorized mangrove tour and clear SUP option.
What is the Clear Kayak & Clear SUP Mangrove Tour?
It is a guided mangrove eco-tour in Providenciales that guests can enjoy by clear kayak or clear SUP when available. The tour explores calm shallow mangrove channels with clear-water views.
Can I choose between clear kayak and clear SUP?
Yes, when clear SUP is available and conditions are suitable. Availability may depend on group size, tide, wind, comfort level, and equipment.
Is clear SUP harder than clear kayak?
Clear SUP can feel more active because guests balance while standing or kneeling. Clear kayak is usually the easier seated option. If you are unsure, choose the clear kayak.
How long is the clear kayak mangrove tour?
We offer guided options such as an approximately 2-hour mangrove tour and an approximately 3-hour extended mangrove and Iguana Island experience, depending on availability and conditions.
What wildlife might we see in the mangroves?
Guests commonly look for sea turtles, juvenile sharks, rays, fish, starfish, conch, tropical birds, and other mangrove wildlife. Sightings are common but not guaranteed.
Is the guided clear kayak tour beginner-friendly?
Yes. Guided tours are beginner-friendly and include a safety briefing. Your guide helps with route, pace, and comfort on the water.
Are children allowed on clear kayak tours?
Children can join when they meet the activity age and safety requirements. A parent or guardian must supervise children at all times.
Do I need to know how to swim?
You do not need to be a strong swimmer, but you should feel comfortable around water. Life jackets are provided. Tell your guide if anyone is not a confident swimmer.
What should I bring for the clear kayak or SUP tour?
Bring swimwear or water-friendly clothing, towel, sunglasses, hat, reef-safe sunscreen, waterproof phone pouch or dry bag, water shoes or sandals, and any needed medication.
Motorized Clear Kayak Tour
Questions about the electric-powered clear boat experience through the mangroves.
What is a motorized clear kayak tour?
It is a guided Clear Wave TCI experience on an eco-friendly electric-powered clear boat. Guests enjoy the clear-water view of a kayak-style experience without paddling.
Do I have to paddle?
No. The motorized clear kayak tour is designed for guests who want mangrove views without paddling.
How many guests can join?
The motorized clear boat can fit up to 6 guests per approved trip. Pricing covers a base number of guests, with additional guests charged per person up to approved capacity.
What is the High Tide Tour?
The High Tide Tour is an approximately 90-minute guided ride across calm mangrove flats. It is best for guests who want a shorter, relaxed clear-water experience.
What is the Combo Tour?
The Combo Tour is a longer guided experience that combines the mangrove flats with an Iguana Beach / island stop when conditions allow.
Is the motorized tour good for kids and older guests?
Yes. It is a comfortable option for families, small groups, older guests, and anyone who wants a stable clear-water experience without paddling.
Is this tour private?
Motorized clear kayak tours are commonly booked by the boat for your group. Availability and group size depend on the tour option and approved capacity.
Clear Kayak Rentals
Questions for guests who prefer to explore at their own pace.
Do you offer clear kayak rentals?
Yes. Clear kayak rentals are available for confident paddlers who want to explore at their own pace, based on availability and conditions.
How many people fit in one rental kayak?
Most clear kayaks are 2-person kayaks. Guest size, comfort, and safety can affect whether a rental is suitable.
What comes with a rental?
Rentals include the clear kayak, paddles, life jackets, and a safety briefing. Additional items may vary by booking.
Are rentals good for beginners?
Rentals are best for confident paddlers. First-time kayakers, pregnant guests, or families with younger children should consider a guided tour for a safer and easier experience.
Can you deliver rental kayaks?
Delivery may be available to villas or private locations for an additional fee, depending on schedule, location, access, and availability. Contact us before booking if delivery is needed.
Where do rental guests go?
Rental guests must follow the safety briefing and stay within approved areas. Conditions, tide, wind, and experience level can affect where it is safe to paddle.
Can I rent a kayak for a photoshoot?
For styled photos, special occasions, or drone content, contact us about photo packages. A coordinated photo package is usually better than a standard rental.
Clear Kayak & Clear Boat Photo Packages
Questions about drone photoshoots, special occasions, and custom content setups.
Do you offer clear kayak photoshoots?
Yes. Clear kayak photo packages are available by request and can be coordinated for individuals, couples, families, groups, proposals, birthdays, and special occasions.
Do you offer clear boat photo packages?
Yes. Clear boat photo packages may be available by request. Contact us so we can coordinate the best setup, timing, location, and booking option.
How do photo packages work?
Photo packages are coordinated in advance. We discuss the location, group size, desired style, timing, and whether the setup involves clear kayak, clear boat, drone, or special occasion content.
What should I wear for a clear kayak photoshoot?
Bright colors, white, soft neutrals, and beachwear usually photograph well in turquoise water. Avoid outfits that blend into the water too much or are uncomfortable in wet conditions.
Can you help with proposals or birthdays?
Yes. Contact us in advance so we can help plan timing, location, privacy, and any photo or video setup.
How do I book a photo package?
Use the photo package page or contact us directly by WhatsApp/text at +1 649-341-4551. Photo packages are best discussed before booking so we can coordinate the right setup.
Do regular tours include professional photos?
Regular tours do not automatically include professional photos. Crew may help with quick phone photos when possible, but professional content should be booked as a photo package.
Safety, Accessibility & Comfort
Important questions about life jackets, swimming, mobility, children, and shared-tour comfort.
Do you provide life jackets?
Yes. Life jackets are provided for guests. Crew will explain safety expectations before the activity begins.
Do I need to know how to swim?
Many activities can be enjoyed without swimming, especially the clear boat and motorized clear kayak experiences. However, guests should feel comfortable around water and follow crew instructions.
Are pregnant guests allowed?
Pregnant guests should contact us before booking and speak with their physician. The safest option depends on the activity, pregnancy stage, weather, sea conditions, and comfort level.
Can guests with mobility concerns participate?
It depends on the activity. Guests may need to step on and off a boat or kayak and may encounter sand, shallow water, or uneven areas. Crew can offer limited assistance when safe, but cannot lift, carry, or physically transfer guests. Contact us before booking if mobility, balance, medical needs, or seating comfort may affect your experience.
Are there weight or body-size restrictions?
Safety and comfort depend on the activity, equipment, seating, balance, guest mix, and conditions. If you are unsure whether a kayak, SUP, or boat setup will be comfortable, please contact us before booking so we can guide you to the best option.
What behavior is expected on public tours?
Please respect other guests, crew, seating, walkways, personal space, photo moments, wildlife, and equipment. Unsafe, aggressive, or disruptive behavior may result in denied boarding or removal without refund.
Can I bring valuables?
Bring only what you need. Use a waterproof pouch or dry bag for phones and small items. Clear Wave TCI is not responsible for lost, dropped, or water-damaged personal belongings.
Do guests need to sign a waiver?
Yes. Guests may need to complete a waiver before participating. Adults complete their own waiver, and parents or legal guardians complete waivers for minors.
Wildlife, Eco Conservation & Protected Areas
Helpful reminders for experiencing nature respectfully.
Are wildlife sightings guaranteed?
No. Wildlife sightings are common, but never guaranteed. Turtles, rays, sharks, fish, birds, conch, starfish, and rock iguanas live wild, so sightings vary by tide, time, weather, season, and conditions.
Can we touch or feed wildlife?
No. Please do not touch, feed, chase, crowd, pick up, or disturb wildlife. This includes turtles, rays, sharks, birds, iguanas, conch, starfish, and marine life.
Why are mangroves important?
Mangroves protect the shoreline and act as a nursery for marine life. Many young fish, sharks, rays, turtles, birds, and other species rely on the mangrove ecosystem.
Do you recommend reef-safe sunscreen?
Yes. Reef-safe lotion sunscreen is recommended. On the clear boat, please apply sunscreen before boarding and avoid spray sunscreen onboard.
Can the guide change the route to protect wildlife?
Yes. Guides and captains may adjust routes, stops, viewing distance, and timing to protect wildlife, respect protected areas, and keep guests safe.
What should guests do around rock iguanas?
Stay respectful, keep a safe distance, and follow crew instructions. Do not feed, touch, chase, pick up, or crowd rock iguanas.
Explore activity details
Visit the full activity pages before booking.
Each page includes photos, tour details, pricing, what to bring, booking options, and activity-specific information.
Clear Kayak & Clear SUP
Guided mangrove eco-tour by clear kayak or clear SUP.
View mangrove tour →Motorized Clear Kayak
Electric-powered clear boat ride through the mangroves with no paddling needed.
View motorized tour →Still have questions?
Message Clear Wave TCI and we’ll help you choose the best clear-water experience for your family, group, or special occasion.